Planning Your Arrival

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  • Planning Your Arrival

Being prepared for your stay means that you can relax and provide your child with the emotional support necessary for the recovery process. Below are tips to help you plan for your stay, be it an extended stay, an outpatient procedure or a baby wellness check-up.

During Your Stay

  • Hospital Amenities
  • M-Pesa services
  • Free Wi-Fi
  • Patient Visitations

Getting Here

By Bus

Gertrude’s Hospital pick up point is located outside the Co-operative Bank Bomb Blast site, Moi Avenue just next to the Railways Bus Terminus Round-about.

There is a fee of KSh 30 and the van leaves for the main hospital at intervals of 1 hour.


There is ample parking available 24 hours a day, and 7 days a week. There are no in-and-out privileges on the same ticket.

Time Period Charge

  • 0 to 2 hours – Free
  • 2 to 3 hours – KSh 50
  • 3 to 4 hours – KSh 100
  • 4 to 5 hours – KSh 150
  • After 6:00 PM – a flat rate of KSh 50.

Hospital Amenities


M-Pesa services in the hospital are found next to Gertrude’s Institute of Child Health and Research.


Inside the main hospital there is a restaurant called Table 49 where all types of Kenyan dishes and snacks for children are served.

Prayer Room

There are two prayer rooms to cater for Muslims and Christian clients. Those clients wishing to access the rooms can ask for assistance on how to access the facilities from the attendants.

Free Wi-Fi

Stay connected during your child’s stay at our hospital with our free fast Wi-Fi internet.

Playground and play room

We have a designated playground for children. This facility is accessible to both inpatient and outpatient. The slides and the swings have been set up on an artificial turf which is baby friendly. Please accompany your child to the playground for the sake of their safety.

What to Bring

  • Parents details.
  • Insurance details if possible.
  • NHIF Information where applicable.
  • Any allergies to medicine and food.

Visiting Hours

  • Morning Hours: 6:30 am- 8:30 am
  • Lunch time Hours: 12:30 pm – 2:00 pm
  • Evening Hours: 5:00 pm – 7:00 pm

Parents are welcome 24 hours a day. There are times during the day when parents may be asked to step out of the room or unit. Both parents or legal guardians or one family-designated caregiver may be in the patient’s room before and after visiting hours. Sleeping arrangements are available for one parent in most rooms. For the patient’s safety, please do not sleep in the child’s bed.

Health Care Information

To protect each child’s privacy, only parents or legal guardians will be given medical information about a patient.