Gertrude’s Hospital Foundation, Kenya, in partnership with M-PESA Foundation, Safaricom PLC, Gertrude’s Children’s Hospital and the County Governments of Samburu, Baringo, Lamu and Homabay, launched the Daktari Smart telemedicine program on Wednesday 17th November 2021.
About the service

Why Us
Gertrude’s Hospital Foundation, with support from the M-PESA Foundation, is working with the above partners to improve access to quality specialist care to children in these counties in Kenya by leveraging the use of technology.
The Daktari Smart program will help reduce the number of referrals of sick children and optimize the capacity and reach of healthcare delivery systems by allowing level IV and V hospitals have access to specialists. During the first phase, the project will provide free specialist care and treatment to 32,400 children located in Samburu, Baringo, Lamu and Homabay counties and their environs via telemedicine. In addition, the telemedicine platform will be used to improve capacity of 300 health workers to correctly diagnose and treat sick children, as well as correctly link children who require advanced care.
According to the Kenya Medical Practitioners and Dentists Board, the doctor to patient ratio currently stands at about one doctor for every 6,355 people which leads to difficulties in getting access to a qualified medical professional. This ratio increases when it comes to specialists. The participating counties in this program have only one or no paediatrician to treat children in these areas.
A total of KES 200 million will be spend in the next 3 years of the initiative.
Admission & Eligibility
At Gertrude’s Hospital, a children’s facility, only patients who are below 18 years old are eligible for admission as inpatients. Admission is only based on a child’s medical needs at the time they are being admitted.
Once admitted, the patients are placed under the care of an appropriate and experienced private consultant.
Casualty
This admission follows the normal procedure whereby a patient comes to Gertrude’s Hospital as an outpatient case and the doctor feels that it will be in the best interest of the patient’s health to be admitted for further treatment and observation.
Satellite Clinics
This admission almost follows the normal procedure whereby a patient comes to Gertrude’s Hospital as an outpatient case. But in this case, the patients visits one of the Gertrude’s Hospital’s Satellite Clinics and the doctor from the clinic feels that it will be in the best interest of the patient’s health to be admitted for further treatment and observation.
The patient is referred to the satellite clinic and transport is organised to take the patient to Gertrude’s Main Hospital. A bed is prepared to make the admission smooth.
Emergency
This admission does not follow the normal procedure in an Emergency case and the patient is very serious and doctor feels that it will be in the best interest of the patient’s health to be admitted for further treatment and observation, the patient is admitted directly to the ward or ICU depending on the status of the patient.
What to Expect
See the effectiveness of treatments, medical procedures, and healthcare services provided by Gertrude’s Children’s Hospital.
Paedriatic Doctors
Our branches
Gertrude’s Children’s Hospital
34 Muthaiga Road
0207206000, 0730645000, 0709529000
Lavington Medical Centre:
Othaya Road, Off Gitanga Road
0207206002, 0730645002, 0709529002
Donholm Medical Centre:
Manyanja Road, Off Doonholm Roundabout
0207206003, 0730645003, 709529003
Nairobi West Medical Centre:
T-Mall, 3rd Floor, Langata Road
0207206004, 0730645004, 0709529004
Pangani Medical Centre:
Juja Road, Next to Pangani Girls, Pangani Road
0207206005, 0730645005, 709529005
Embakasi Medical Centre:
North Airport Road, Next to City Cabanas
0207206006, 0730645006, 0709529006
Thika Medical Centre:
Zuhura Place, along Kenyatta Highway, Thika
0207206010, 0730645010, 0709529010
Buru Buru Medical Centre:
The Point Mall, Rabai Road
0207206012, 0730645012, 0709529012
TRM Medical Centre:
Thika Road Mall 2nd Floor, Thika Road
0207206013, 0730645013, 0709529013
Sarit Medical Centre:
Sarit Centre, 2nd Floor, Karuna Road, Westlands
0207206014, 0730645014, 0709529014
The Junction Mall Medical Centre:
The Junction Mall 4th Floor Ngong Road
0207206015, 0730645015, 0709529015
Komarock Medical Centre:
Mwangaza Road Komarock Phase II
0207206007, 0730645007, 0709529007
Kisumu Medical Centre:
Mito Jura Road, Off Jomo Kenyatta Highway, Kibuye
0709529017 | 0730645017
Meru Medical Centre:
Greenwood City Mall, 2nd Floor, Off Meru Embu Highway
0709529018 | 0730645018
Mombasa Medical Centre:
Links Plaza, 1st Floor, Links Road, Nyali
0207206011, 0730645011, 709529011
Syokimau Medical Centre:
Gateway Mall, 4th Floor, Mombasa Road
0207206016, 0730645016, 0709529016
Kitengela Medical Centre:
Kitengela Mall, 3rd Floor, Namaanga Road
0207206008, 0730645008, 0709529008
Rongai Medical Centre:
Maiyan Mall, 1st Floor, Rongai
0207206009, 0730645009, 0709529009