Pharmacy

Pediatric Pharmacy. Designed Around the Child.

Children are not small adults. Their bodies process medicines differently. Doses depend on weight. The ability to swallow a tablet, tolerate a taste, or accept a particular formulation changes with age, development and diagnosis. Getting medication right for a child requires a level of clinical precision that general pharmacy practice does not routinely offer.

Gertrude’s Pharmacy Services is built around that reality.

Across 18 pharmacy sites within the hospital and satellite clinics, our team delivers pharmacy care that is clinically grounded, age-appropriate and consistent. We serve children from neonates to adolescents across a wide range of diagnoses and care settings.

We prioritize:

Quality & Safety

Rigorous checks and balances in medication dispensing.

Convenience

Pharmacies conveniently located within the hospitals and clinics for easy access.

Specialization

Focused expertise in paediatric medication.

Patient Counselling

Education on appropriate medication use

Trusted pharmacy care, tailored for children.

At Gertrude’s Pharmacy Services, we go beyond dispensing medication —we ensure quality, safety, accuracy, and expert guidance in every prescription. Quality healthcare for children.

Protecting the medicines that protect children.

Antimicrobial resistance is one of the most serious threats to children’s health globally. When antibiotics stop working, children bear a disproportionate burden. How antibiotics are prescribed and dispensed today determines whether they will still work tomorrow.

Gertrude’s Children’s Hospital has been formally recognized for implementing an effective antimicrobial stewardship programme through GAMSAS, the Global Antimicrobial Stewardship Accreditation Scheme, an initiative of the British Society of Antimicrobial Chemotherapy. This places us among a select group of institutions globally that meet this standard.

Our pharmacy-led Antimicrobial Stewardship Programme (ASP) is one of the most established pediatric stewardship programmes in the region. It is built on a simple principle: every child should receive the right antimicrobial, at the right dose, for the right duration, for the right reason.

How the Programme Works

Clinical education

We provide ongoing training to prescribers, nurses and clinical staff on appropriate antimicrobial selection. Families and caregivers receive regular guidance on why completing a course matters and why antibiotics do not work for viral illnesses.

Prescribing oversight

Our team actively reviews prescribing patterns across the hospital. Where prescriptions fall outside evidence-based guidelines, we engage directly with the clinical team to support better decisions.

Continuous quality review

Stewardship data is collected, reviewed and fed back into clinical improvement cycles. We track outcomes, review cases and adjust our approach based on what the evidence shows.

Expert guidance when it matters most.

Medication questions do not follow clinic hours. Poisoning emergencies do not wait. The Medicines and Poisons Information Centre provides fast, reliable, expert-led guidance to healthcare professionals and the public whenever it is needed.

Reach Us:  0708-988-400

What We Offer

  • Poisoning Emergencies: Immediate clinical guidance on toxic exposures including household chemicals, excess medication ingestion and environmental toxins. Advice is evidence-based and provided in real time.
  • Medication queries: Guidance on dosing, compatibility, administration and drug interactions. Whether the question comes from a nurse on the ward or a parent at home, the standard of our response does not change.
  • Caregiver support: We help families understand what a medicine is for, how to give it correctly, what to expect and when to seek help. This is part of the clinical continuum, not a side service.

Our pharmacy staff are trained to respond to a wide range of pharmaceutical concerns. The pediatric context is always central to the guidance they provide.

Responsibility does not end at the point of dispensing.

Unused and expired medications are a safety risk at home and an environmental hazard when disposed of incorrectly. Flushing medicines down a drain introduces pharmaceutical compounds into water systems. Leaving them within reach puts children at risk.

Our disposal service closes this gap. It reflects a broader commitment to responsible pharmaceutical stewardship that goes beyond the hospital.

How to Use the Service

  • Return any unused or expired medication: Bring it to any Gertrude’s pharmacy or medical center. Our team will handle disposal safely and in line with pharmaceutical waste regulations.
  • Environmental responsibility: Medicines returned to us are disposed of through proper pharmaceutical waste channels. We take that responsibility seriously.

Keep all medication stored safely and away from children at all times.

When what is commercially available is not enough.

Pediatric medicine faces a persistent gap. Most commercially manufactured medicines are designed for adults. They come in tablet form, at adult doses, in formulations that many children cannot swallow or tolerate.

Compounding closes that gap.

Our compounding service develops individualized pharmaceutical preparations for children when no suitable commercial product exists or when the available formulation does not meet the child’s clinical needs. This includes weight-based dose adjustments, flavored liquids for children who cannot swallow tablets and formulations suited to the patient’s age and developmental stage.

How It Works

  • Tailored Formulations: We develop preparations that meet the clinical need. Every compounded product is made specifically for the patient it is prescribed for.
  • Clinical collaboration: Our pharmacists work directly with the prescribing clinician to ensure compounded formulations are clinically appropriate, therapeutically sound and safely prepared.

Formulary and Product Standards

The pharmacy department maintains a defined hospital formulary covering medications, nutritional products and clinical consumables that have gone through our evaluation process. Every product on the formulary has been reviewed for quality, safety and suitability for pediatric use.

  • Regulatory compliance: We work with the Pharmacy and Poisons Board, international suppliers, manufacturers and accreditation bodies to ensure all products meet the standards required for pediatric use.
  • Evidence-based practice: Our pharmacy team stays current through active engagement in clinical research, participation in clinical trials and consistent application of the latest pediatric guidelines. Treatment at Gertrude’s is guided by current evidence.

Simple. Direct. Reliable.

Submitting a prescription should be simple. Families can send prescriptions through WhatsApp for review and processing before collection or delivery.

How to Submit

  • WhatsApp submission:

Send your child’s prescription to 0793-380-580. Our team will review it, confirm the details and prepare the medication for collection or delivery at a time that works for you.

  • Direct support:

For questions about a prescription, a medicine, or how to administer a treatment, reach us on the same number. Our team will respond promptly.

  • Chatbot Assistance

Coming soon. An automated assistant will be available to help navigate our services and route common queries to the right team.

Visit us at your convenience at all our branches.

Muthaiga Medical Center

Muthaiga Medical Center

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Ongata Rongai Medical Center

Ongata Rongai Medical Center

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Junction Mall Medical Center

Junction Mall Medical Center

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Lavington Medical Center

Lavington Medical Center

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