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Gertrudes Hospital Foundation



Gertrude's Children Hospital
P.O Box 42325 - 00100
Nairobi; KENYA
0722 898 948 / 0733 639 444

E-mail for patients at Children's
Patients may receive e-mail get well messages over the Internet. Using your normal e-mail process, address your message to getwell@gerties.org. Put the patient's name, ward name (e.g. Felicity), and room number (if known) on the subject line. A printed message will be delivered to the patient's room. Delivery will be once a day, Monday through Friday.

How to address concerns, complaints, and grievances
If you and your family have any questions, concerns, or wish to file a grievance, there are several resources at Gertrude's Children's Hospital who are available to assist you.
If you and your family have any questions, concerns, or wish to file a grievance, please talk with:
  • Your child's nurse or physician.
  • The satellite clinic manager or ward manager. Your child's nurse will help you get in contact with them.
  • The administrative representative. During evening or weekend hours,
You may also ask for the matron or finance and administration manager:
Gertrude's Children's Hospital - Nairobi, call 0722 898 948;


For a complete Gertrude's Children's Hospital telephone contacts.


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